A page for the people whose job is to say no: close protection officers, heads of household security and the family office's risk desk. Everything you need to clear the chair — documentation, protocols, device policy — stated plainly so your first call can be short.
3
Continents, vetted on
Paper
The only diary that exists
0
Devices in the room, on request
48h
Documentation turnaround
Passport, professional registrations, enhanced DBS and insurance certificates delivered to your office before the first visit — current, complete and re-issued annually without being chased. She has been vetted by household and corporate security on three continents; references from comparable details are available on request.
Your route plan is the route plan. Service entrances, secondary gates, vehicle checks, escort to the room — followed precisely and without commentary. Arrival windows are honoured to the minute, and she will sit in the car until the agreed second rather than be early at your door.
Both flight cases open for inspection without being asked. Every item is counted in and counted out, and the inventory list travels with the kit if your protocol wants a copy. Scissors and chemistry are declared; nothing in the cases will surprise a trained eye.
Her phone stays in the vehicle on request — several details require it, none have had to ask twice. No smart watch, no connected earbuds in the room. The diary is paper; there is genuinely nothing to image, sync or geolocate.
One number, answered personally. If your principal's circle runs on an approved-apps basis, she installs what your team specifies and nothing else. No appointment detail has ever existed in an email subject line.
She works where you put her, with whoever you post inside. Officers in the room are normal; she's been cutting hair in front of close protection for a decade and the conversation stays exactly as boring as you'd want it.
Most vendor risk is digital risk. This vendor’s entire digital estate is one phone your team can hold and one website with nothing in it — by design, since before it was fashionable.
No cloud, anywhere
No booking software, no client database, no synced calendar. The diary is a paper book that never leaves her possession — the appointment cannot be breached because it was never digital.
No social footprint
Nothing has ever been posted — no before-and-afters, no stories, no tagged locations, no 'great day with a special client'. Ten years of nothing is the easiest audit your team will run this quarter.
No metadata
Reference photographs live on the client's device, taken by the client's hand. Her phone holds no images of any private head — there is no camera roll to lose, leak or subpoena.
No third-party exposure
Suppliers don't know destinations. Product arrives at Tib Street in plain boxes and is decanted before it travels — no courier, label or invoice ever connects a substance to an address.
Answered in writing so the vetting call can move straight to logistics.
Yes, and prefers it — your document already fits your principal's risk profile. Her standard terms exist for clients who don't bring paper; teams that do will find her the fastest signature of the week.
Head of household security · a name you’d know better than his principal’s
No forms, no booking systems, no records you didn’t agree to. Write a line — or have your people write it — and Melissa will reply personally.
Or by introduction, through a current client